For shipments within the United States, delivery is by UPS Ground (not available for Alaska or Hawaii shipments). For international shipments, delivery is by USPS. All orders are within 48 hours.
Returns & Exchanges
Frenemy Clothing will provide a free exchange or full refund for defective items received within 30 days of when the items were shipped, provided the items are unworn, unwashed, with all original tags attached. Frenemy Clothing will issue an exchange or store credit for all non damaged non-clearance items received within 30 days of when the items were shipped, provided the items are unopened, unworn, unwashed, with all original tags attached, and free of defects. ALL returns (not exchanges) are subject to a 20% restocking fee. For exchanges, you may still return the item within 30 days of when you received the exchanged item. Overnight shipping charges are non-refundable. If you receive a defective product, you must notify us within three days of receiving the product to be eligible for a return. If you do not follow this policy, we will only accept defective items at our discretion.
All sales are final on sales items.
How To Send Back Returns (US orders)
Email email@example.com to request a shipping label. To ship an item back to Frenemy, simply pack your item and invoice into a bag/box and affix the emailed UPS mailing label. To mail your package, arrange a UPS pickup or drop it off at the counter at your local UPS.
Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size.
How To Send Back Returns (International orders)
International exchanges & returns work in the same way as domestic exchanges & returns, but do not include prepaid return labels or refund return shipping costs. Address exchanges & returns to:
821 Traction ave. #102
Los Angeles, CA 90013
All prices listed are accurate to the best of our ability. In the rare case an item is mislisted, Frenemy Clothing reserves the right to refuse to sell the item at the listed price.
Please note that upon placing an order, a receipt is automatically mailed confirming the purchase intent. This receipt does not constitute a contract, and orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Please further note that Frenemy Clothing shall have the right to refuse or cancel any such orders whether or not your credit card has been charged. If your credit card has already been charged and your order is cancelled, Frenemy Clothing shall issue a credit to your credit card account in the amount of the incorrect price.